All work by Alterra Grupa’s workers are additionally insured against possible damages occurring on-site designated for cleaning – Insurance against Liability. If the damage is not reported by the Alterra Grupa worker, we advise the Client, if noticing damage, to report it to Alterra Grupa with 24 hours of completion of the service, which will in that case send a company employee to the site to take photographs of the damage as evidence.
The photograph is then, along with a completed form, sent to Alterra Grupa’s insurance company.
