Entry to premises designated for cleaning depends on the agreement with the Client.
The Client shall ensure access to the site designated for cleaning for a previously agreed scheduled time. If Alterra Grupa’s workers at the agreed scheduled time do not have access to the premises for cleaning, Alterra Grupa is entitled to charge for the cleaning.
In the event of losing a key by one of its own workers, Alterra Grupa will settle the costs of replacing locks and making a new key.
To receive keys and cards used for entering the Client’s premises, Alterra Grupa will send a certified Statement of Taking Possession of Keys, on which the exact quantity of received keys will be declared.
In the event of terminating business cooperation with the Client, Alterra Grupa shall return all that is stated in the Statement on Taking Possession.
